Mental Health Service Boost in Coffs Harbour with Opening of Medicare Mental Health Centre
Communities in and around Coffs Harbour will soon benefit from increased mental health support with the opening of a Medicare Mental Health Centre in late June. Healthy North Coast, which delivers the North Coast Primary Health Network program on behalf of the Australian Government, announced today the selection of local not-for-profit organisation Open Minds as the service provider for the new centre.
Monika Wheeler, CEO of Healthy North Coast, emphasised the importance of accessible mental health services. “It is estimated that 43% of Australians will experience mental health distress at some point in their lives. It is vitally important we have a range of mental health services that are easily accessed in times of need,” she stated.
The new centre will offer free, walk-in mental health services with no appointments or referrals necessary. This model is designed to provide immediate and tailored support to individuals in need. Wheeler highlighted the success of a similar initiative: “Our Lismore Centre, also run by Open Minds, opened in 2022 and has delivered over 9,000 sessions and supported more than 1,000 people. We’re confident that the Coffs Harbour Centre will be a welcome addition for residents looking for a tailored experience and connection to the right support for them and their circumstances, which are different for everyone.”
Rik Barker, General Manager of Integrated Mental Health Services (NSW) at Open Minds, welcomed the announcement. “We look forward to opening the doors in Coffs and delivering a quality mental health service, improving the wellbeing of people on the Mid North Coast,” he said.
Key Features of the New Centre
- Staffing: The centre will be staffed by mental health and allied health professionals available to visitors based on their level of need. There will also be a Social and Emotional Wellbeing Worker for Aboriginal and Torres Strait Islander clients, in partnership with Galambila Aboriginal Health Service.
- Location and Hours: The centre will be co-located with the Coffs Harbour Neighbourhood Centre in Block B of the Community Village, 22 Earl Street, Coffs Harbour. Initial hours of operation will be 8 am to 6 pm, Monday to Friday, with provisions for targeted/appointment-based services for up to four hours on Saturdays.
- Accessibility: Residents can visit the centre without prior appointments, and services are free of charge.
Wheeler explained the community’s enthusiastic response to the new centre, noting its welcoming space and easy accessibility. She also encouraged those unable to visit in person to utilize the free Head to Health service by calling 1800 595 212 for phone-based support.
Additional Information
- Crisis Services: The Medicare Mental Health Centres are not intended for crisis or emergency services. For urgent support, individuals should contact Lifeline at 13 11 14 or the Mental Health Access Line at 1800 011 511. For immediate help or if at risk of harm, calling 000 is advised.
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