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2022 Floods

Flood assistance available

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THE NSW NORTHERN RIVERS TIMES NEWSPAPER

Flood assistance available

Flood affected businesses can now find quick access to support information through a dedicated web portal on the Australian Government’s Businesswebsite.

Financial Assistance

Financial assistance available through Service NSW
The NSW Government is administering direct financial assistance to flood affected businesses and individuals.

Through the Service NSW floods portal the following assistance is now available for those impacted by the floods:

Individuals

  • A Disaster Relief Grant – to assist low income earners faced with disaster hardship who have suffered damage to the structure or contents of their home.
  • Personal and financial counselling.
  • Assistance finding temporary housing for those who have been forced from their homes.

Small business, primary production and not-for profit organisation support

  • Small business recovery grants up to $50,000 for businesses that have suffered direct damage
  • Primary producer recovery grants up to $75,000 for producers that have suffered direct damage
  • Small business and primary producers concessional loans of up to $130,000
  • Concessional interest rate loans for not-for-profits
  • Freight subsidies of up to 50 per cent for primary producers

Councils

  • Assistance with operational costs and the restoration of essential public assets.

More information is available here

Use the NSW Disaster Assistance Finder to find assistance available to you.

Australian Government payments

Services Australia is on the ground in Recovery Centres and as a mobile unit around the region to support affected community members to access disaster support.

  • Disaster Recovery Payment – $1,000 per eligible adult and $400 per eligible child if your home has been severely damaged or destroyed, or you’ve been seriously injured.
  • Disaster Recovery Allowance – short-term income assistance (up to 13 weeks) if you’ve lost income as a direct result of the floods.

Flood recovery assistance for creatives

Arts Northern Rivers have announced direct payments of $1,000 to directly assist flood affected individual creatives in the Northern Rivers region. Learn more

Commonwealth Bank grants for community organisations

The Commonwealth Bank of Australia is accepting applications for flood grants from community organisations to assist with clean up, rebuilding and recovery. Learn more

Support on the ground

Recovery Centres are operating in locations across the Northern Rivers, providing access to services including:

  • Resilience NSW
  • Red Cross
  • Service NSW
  • Communities and Justice (DCJ) – Housing
  • Services Australia (Centrelink)
  • Salvation Army

Locations and shuttle bus information is available here

Distribution Centres are open in Ballina and Lismore.

The Ballina Distribution Hub is now located on Gallans Road, Ballina, at the old Thursday Plantation café site. It is open from 10am – 2pm 7 days a week.

Lismore distribution centres are at the showgrounds, distributing clothes, food, pet and baby supplies from Lifeline and Thread Together and 51 Whyralla Road, East Lismore distributing food, cleaning supplies and medicine.

Local business events and fundraising to support flood recovery

Northern Rivers Food member fundraiser
An opportunity to reconnect with local food industry community in a ‘BBQ in the Court’ 5:15 to 7:15pm Wednesday 30 March at Barrio, Porter Street, Byron Industrial Estate

Byron Bay Chamber of Commerce small business lunch and flood relief fundraiser
Business building through resilience and wellbeing. Funds raised will be donated to flood relief – 5:30 to 8:30pm, Thursday 31 March 2020 at the Byron Bay Golf Club

Rebuild, recharge and renew your business post pandemic and flood – Ballina Business Chamber
Ballina Business Chamber are holding a NSW Small Business Month event covering essential recovery info for the local business community. 5 to 7:30pm at the Ballina RSL on Thursday 31 March 2022. Bookings are essential.

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2022 Floods

Jewellery Design Centre Launches “Tell Our Stories” to Celebrate Lismore’s History

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Jewellery Design Centre

Jewellery Design Centre Launches “Tell Our Stories” to Celebrate Lismore’s History

 

Advertorial by Daniel Pinkerton

The Lismore Jewel Centre, a beloved fixture in the community, has reopened its doors in the Starcourt Arcade under a new name: Jewellery Design Centre. To celebrate they are launching a heartwarming initiative to commemorate the history and cherished memories of Lismore and the old store.

“Since reopening, we’ve had so many come and tell us how happy they are we’re back and share their fond memories of the old Jewel Centre” says owners Gary and Mariska Pinkerton.

“We love it, and so we want to invite more people to share their stories with us!”

The old Lismore Jewel Centre now known as Jewellery Design Centre now launches Launches "Tell Our Stories"

The old Lismore Jewel Centre. It will be missed dearly.

The ‘Tell Our Stories’ campaign invites locals to share their personal stories of connection, community and the special jewellery that has played an important role in their lives.

“The stories have played a special role in our lives too,” says Mariska.

“While we were closed after the flood, we did house calls and had customers come visit us at home which put a whole new light on the jewellery experience. All of a sudden the glitz was gone and our appointments were stripped back to just us and our customers. In this setting people naturally began to share their heart felt experiences with us, and we got to know them in a whole new way.”

It was this experience, they explain, that inspired the new Jewellery Design Centre in Lismore’s Starcourt Arcade.

“It’s smaller and not as ritzy as the old Jewel Centre was,” says Gary of the new store, “But for us it captures that feeling we felt when we would sit around dining tables with our customers.”

Jewellery Design Centre Launches "Tell Our Stories"

Just like home- a picture of the new interior’s cosy setting.

Gary and Mariska are now inviting community members to visit the store and share their own memories and experiences, with the chance to win exciting prizes.

Each person who shares their story online or in-store will be entered into a draw to win a $500 voucher, while those who have a piece repaired, remade, or custom-designed during the campaign period will have the opportunity to win a pair of $1,500 diamond earrings.

“We especially want to hear stories about the rich history of Lismore, memories of the old Jewel Centre or touching moments where jewellery has played a special part in your life.”

“More than the prizes, this is about celebrating the stories of the Northern Rivers and the memories that bind us together,” says Mariska.

Jewellery Design Centre Launches "Tell Our Stories"

Entries are open until May 24. For more information about the “Tell Our Stories” giveaway and how to participate, visit the Jewellery Design Centre in the Starcourt Arcade or follow the QR codes below to their social media channels.

 

For more business news, click here.

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2022 Floods

Diary of a Flood Survivor

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Diary of a Flood Survivor Woodburn Service Station

Diary of a Flood Survivor

 

I feel like we must have been one of the first cars to get petrol at the newly-reopened service station at Woodburn.

They did not have their ATM lines up so were only taking cash.

As I walked into the shop, I could smell the newness of the plastic and products as I went to pay for the tank’s worth.

AND the price was the lowest I have seen in a long while.

No doubt, once the ATM lines are up and if they keep the same price, it will be a popular spot.

It makes the town feel like it is back on the road to healing.

Now we just need to see our IGA open and we will be all grown up again.

I recently went to the funeral of the wife of a friend.

It was a very poignant moment to see him reach out and gently touch the coffin next to where he sat in the church during the requiem mass.

Her children read out her own words that she had written about her life and it was interesting to note she was born in the middle of a flood in 1928.

From there, she remembered as a young wife and mother the devastation of 1954’s flood.

When we first arrived on the Northern Rivers, the 1954 flood was spoken about in hushed tones or a type of reverence at the enormity of it.

Without taking away from the devastation that happened during that flood, as many more people lost their lives, I don’t think I have the same awe for it as I once did, now having experienced the aftermath of the 2022 flood.

Little steps.

 

For more 2022 floods news, click here.

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2022 Floods

Two years on Annette has her keepsakes returned

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Matchbook Collection.

Two years on Annette has her keepsakes returned

 

By Samantha Elley

Most people who experienced the loss of personal items in the 2022 flood have come to terms with the fact they will never see them again.

Annette Dale of East Wardell was no different.

Her jar of matchbooks that she had been collecting since her twenties was a hobby of hers for forty years.

“My ex-husband and I would travel about to restaurants and nightclubs and I used to collect their matchbooks,” she said.

“I managed to salvage them in the first flood and put them in a shed, but then the second flood actually took my water tank.”

The second flood also took her collection of matchbooks, still in their jar.

“I hadn’t thought about them until half way through last year,” said Annette.

Fast forward to 2024 and Annette’s daughter Katelin was scrolling on her social media when she saw a post where a staff member from the Ramada in Ballina was looking for the owner of a jar of matchbooks.

“Spotted floating along the river during the floods. Ramada staff fished this jar out of the water. We would love to return this item to its owner.”

This was the sign on the jar.

Matchbook Collection.

Matchbook Collection.

“(Katelin) rang me and said ‘Mum, I have something of yours you lost in the floods’,” said Annette.

“I started crying and she filmed me when I got it back.”

That video was posted on the Wardell CORE Community Organised Resilience Effort page and Annette has been overwhelmed with all the positive comments and good wishes.

“To have my glass jar float all the way from East Wardell to the Ramada is amazing,” she said.

Annette said the flood waters didn’t affect Wardell until March 1 and she thought she was safe on a mound.

However, when she woke up that morning she realised she was on an island and needed rescuing.

“I got rescued on a jet ski by two (very handsome) men,” she said.

“It was a terrifying experience, it was a leap of faith and I prayed the whole time.”

For the next six months Annette lived with her daughter and son-in-law in Tuckombil until the house was in a decent state to move back into.

Having her long lost collection of match books back has lifted her spirits no end and she visited the Ramada last Friday to meet the staff who saved her keepsakes.

“I am totally grateful to the Ramada staff,” she said.

 

For more 2022 floods news, click here.

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