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Business News

ATO launches new protections against rising tide of fraud

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ATO Fraud Protection

ATO launches new protections against rising tide of fraud

 

Australian Taxation Office

The Australian Taxation Office (ATO) has launched a suite of new protections to help secure people’s personal information amid an unprecedented rise in identity-related fraud attempts.

ATO Deputy Commissioner and Chief of the Serious Financial Crime Taskforce (SFCT) John Ford said there had been an increase in the pace and scale of criminals using people’s stolen personal information to attempt fraud.

‘Global threats, organised crime, the use of artificial intelligence and increased data breaches in the community all mean the risk of fraud is only growing,’ he said.

‘The ATO has acted decisively to help people protect themselves. Security upgrades launched this week will add extra layers of protection for those taxpayers who log in to ATO online services using the myGovID service.’

Deputy Commissioner Ford said there were simple steps people could take to better protect themselves.

‘The first step is to get a myGovID if you don’t already have one and set it at the strongest level you can obtain.

‘The second step is once you’re in myGov, authenticate your identity using myGovID to link to the ATO. These two simple steps will protect you against many forms of identity fraud.’

‘From that point on, you’ll need to use myGovID to log into ATO online services and the identity strength you have used will become the minimum level needed whenever you log in in the future.

‘For businesses with an ABN, if you appoint a tax agent or change agents, you will now get a message asking you to give permission to that agent to act on your behalf.  Please do not ignore this message, especially if it’s unexpected.’

Everyone has a role in combatting fraud

Mr Ford said responding to the rise in fraud required the ATO to work with the community, tax professionals and many other partners to shut down any potential pathways for fraudsters.

‘Fraud is everyone’s concern,’ he said.

‘Those attempting fraud are sophisticated. They continually assault systems right across the community to build their expertise and find new ways of breaching defences.

‘These criminals do not care if they are targeting the ATO, a tax agent or a small business – anything and anyone is fair game for these heartless thieves.’

Mr Ford said those attempting to commit fraud against the ATO were targeting Australia’s capacity to fund health, education and infrastructure, but everyday Australians were also significantly impacted by the theft of their personal information.

‘Unfortunately, we know victims of identity fraud suffer more than just financial loss and personal anguish.

‘Necessary additional protections put in place for these victims can mean it takes longer to access services or prove their identity. ‘We understand the frustrations additional protections can sometimes cause, but we cannot make changes which risk losing Australia’s revenue or people’s personal information to criminals.’

‘We also want to thank the tax professional community, who continue to work with us to add extra protections into their business practices, such as client-agent linking.  ‘They have recognised the fraud challenge, and are willingly playing their part in making the system harder for fraudsters, even where this has required some changes to their processes.’

ATO Fraud Protection

The Australian Taxation Office (ATO) has launched a suite of new protections to help secure people’s personal information amid an unprecedented rise in identity-related fraud attempts.

Steps you can take

The ATO is asking the community to:

  • Be aware of where you share your personal information
  • Use myGovID when interacting with the ATO’s online services for Individuals, and set-up to the highest identity strength where possible
  • Take prompt action when you think you may have had your identity compromised, for example arranging cancellation and re-issuing of relevant government identity documents and notifying the ATO so we can add additional protections
  • Do not be tempted to engage in fraud – remember, if it seems too good to be true, it probably is.
  • Think twice when you receive an SMS or email from the ATO to consider if it is genuine – Although the ATO does occasionally use SMS or email to ask you to contact us, we will never ask you to return personal information through these channels or ask you to click a link and to sign into our online services.

Case studies in fraud

  • Earlier this year, a Brisbane retiree’s stolen personal information was used to open bank accounts, set up a myGov account in her name and linked that myGov account to the ATO. The criminals then lodged fraudulent Business Activity Statements (BAS) in an attempt to steal money. The woman must now call the ATO whenever she needs to access our services as enhanced protections are in place to prevent her being further victimised.
  • We have also seen criminals targeting tax agents. In one incident, a western Sydney-based tax agent had their identity details compromised which allowed the criminals to pose as the agent and access their clients’ records. The criminals then attempted to submit several fraudulent Business Activity Statements (BAS) in an attempt to gain millions of dollars in GST fraud. This case not only significantly impacted the agent, but also the legitimate businesses who were impacted by the fraudulent BAS statements and the fact the criminals were able to see the history of their financial interactions with the ATO.

 How it works: Bolstering security when accessing ATO online services 

  • Your Digital ID, such as myGovID, is the most secure way to access ATO online services.
  • A new minimum online access strength will be based on the sign in method you’ve used to access ATO online services through myGov.
  • You can use your online access strength to better protect your identity and increase your security when accessing ATO online services including accessing via the ATO app.
  • The sign in method you’ve used with the highest identity strength becomes your minimum online access strength and you’ll need to use this for all future access.
  • For example, if you have a myGovID with a Standard identity strength and use it as your sign in method, your online access strength will be Standard. Whenever you sign in to myGov to access ATO online services, you’ll need to use your Standard myGovID at a minimum.
  • Where possible, we encourage people to use myGovID and set-up a Strong identity strength which includes a facial verification check. Visit Create a myGov account and link it to the ATO for more information.

 How it works: Ensuring tax professionals can only access the data of businesses they represent

  • This protection requires entities to ‘nominate’ their agent in ATO Online services before the agent can access their ATO data or act on their behalf with the ATO.
  • This client-to-agent linking process is being progressively rolled out and now applies to all types of entities with an ABN, except for sole traders, covering approximately 4.7 million businesses.

Only businesses that are looking to engage a new agent, change their existing agent, or want to provide additional authorisation to their existing agent need to complete an agent nomination.

 

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2022 Floods

Jewellery Design Centre Launches “Tell Our Stories” to Celebrate Lismore’s History

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Jewellery Design Centre

Jewellery Design Centre Launches “Tell Our Stories” to Celebrate Lismore’s History

 

Advertorial by Daniel Pinkerton

The Lismore Jewel Centre, a beloved fixture in the community, has reopened its doors in the Starcourt Arcade under a new name: Jewellery Design Centre. To celebrate they are launching a heartwarming initiative to commemorate the history and cherished memories of Lismore and the old store.

“Since reopening, we’ve had so many come and tell us how happy they are we’re back and share their fond memories of the old Jewel Centre” says owners Gary and Mariska Pinkerton.

“We love it, and so we want to invite more people to share their stories with us!”

The old Lismore Jewel Centre now known as Jewellery Design Centre now launches Launches "Tell Our Stories"

The old Lismore Jewel Centre. It will be missed dearly.

The ‘Tell Our Stories’ campaign invites locals to share their personal stories of connection, community and the special jewellery that has played an important role in their lives.

“The stories have played a special role in our lives too,” says Mariska.

“While we were closed after the flood, we did house calls and had customers come visit us at home which put a whole new light on the jewellery experience. All of a sudden the glitz was gone and our appointments were stripped back to just us and our customers. In this setting people naturally began to share their heart felt experiences with us, and we got to know them in a whole new way.”

It was this experience, they explain, that inspired the new Jewellery Design Centre in Lismore’s Starcourt Arcade.

“It’s smaller and not as ritzy as the old Jewel Centre was,” says Gary of the new store, “But for us it captures that feeling we felt when we would sit around dining tables with our customers.”

Jewellery Design Centre Launches "Tell Our Stories"

Just like home- a picture of the new interior’s cosy setting.

Gary and Mariska are now inviting community members to visit the store and share their own memories and experiences, with the chance to win exciting prizes.

Each person who shares their story online or in-store will be entered into a draw to win a $500 voucher, while those who have a piece repaired, remade, or custom-designed during the campaign period will have the opportunity to win a pair of $1,500 diamond earrings.

“We especially want to hear stories about the rich history of Lismore, memories of the old Jewel Centre or touching moments where jewellery has played a special part in your life.”

“More than the prizes, this is about celebrating the stories of the Northern Rivers and the memories that bind us together,” says Mariska.

Jewellery Design Centre Launches "Tell Our Stories"

Entries are open until May 24. For more information about the “Tell Our Stories” giveaway and how to participate, visit the Jewellery Design Centre in the Starcourt Arcade or follow the QR codes below to their social media channels.

 

For more business news, click here.

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Business News

Australian unemployment dropped in March as part-time jobs surged; but this caused an increase in under-employment

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Australian unemployment

Australian unemployment dropped in March as part-time jobs surged; but this caused an increase in under-employment

 

In March 2024, ‘real’ Australian unemployment dropped 78,000 to 1,358,000 (down 0.5% to 8.7% of the workforce) as employment reached an all-time high of over 14.2 million.

However, the composition of the workforce changed – part-time employment surged 295,000 (up 6.1%) to 5,164,000 (a new record high). Unfortunately, there was a substantial decrease in full-time employment, down 256,000 (down 2.7%) to 9,103,000 as the composition of the employment market changed significantly.

The rise in part-time employment was correlated to the increase in under-employment, up 75,000 to 1576,000 (10.1%, up 0.5%). In total a massive 2.93 million Australians (18.8%, unchanged) were unemployed or under-employed in March.

The March Roy Morgan Unemployment estimates were obtained by surveying an Australia-wide cross section of people aged 14+. A person is classified as unemployed if they are looking for work, no matter when. The ‘real’ unemployment rate is presented as a percentage of the workforce (employed & unemployed).

  • Employment reaches new record high of over 14.2 million in March:

Australian employment increased 39,000 to 14,267,000 in March. Part-time employment drove the increase, up 295,000 (up 6.1%) to a new record high of 5,164,000 while full-time employment dropped 256,000 (down 2.7%) to 9,103,000.

  • Australian Unemployment dropped in March with 78,000 fewer looking for work:

In March 1,358,000 Australians were unemployed (8.7% of the workforce, down 0.5%), a decrease of 78,000 from February driven by fewer people looking for part-time work. There were 763,000 (down 70,000) looking for part-time work and 595,000 (down 8,000) looking for full-time work.

  • Overall unemployment and under-employment was unchanged in March at 18.8%:

In addition to the unemployed, a further 1.58 million Australians (10.1% of the workforce) were under-employed, i.e. working part-time but looking for more work, up 75,000 from February. In total 2.93 million Australians (18.8% of the workforce) were either unemployed or under-employed in March.

  • Comparisons with a year ago show rapidly increasing workforce driving employment growth:

The workforce in March was 15,625,000 (down 39,000 from February, but up a massive 641,000 from a year ago) – comprised of 14,267,000 employed Australians (up 39,000 from a month ago) and 1,358,000 unemployed Australians looking for work (down 78,000).

Although unemployment and under-employment remain high at 2.93 million, there has been a surge in employment over the last year – up by 693,000 to a new record high of 14,267,000.

Australian unemployment

Roy Morgan Unemployment & Under-employment (2019-2024)
Source: Roy Morgan Single Source January 2019 – March 2024. Average monthly interviews 5,000.
Note: Roy Morgan unemployment estimates are actual data while the ABS estimates are seasonally adjusted.

Compared to four years ago in early March 2020, in March 2024 there were almost 800,000 more Australians either unemployed or under-employed (+3.2% points) even though overall employment (14,267,000) is almost 1.4 million higher than it was pre-COVID-19 (12,872,000).

ABS Comparison

Roy Morgan’s unemployment figure of 8.7% is more than double the ABS estimate of 3.7% for February but is approaching the combined ABS unemployment and under-employment figure of 10.3%.

The latest monthly figures from the ABS indicate that the people working fewer hours in February 2024 due to illness, injury or sick leave was 521,700. This is around 140,000 higher than the pre-pandemic average of the five years to February 2019 (382,100) – a difference of 139,600.

If this higher than pre-pandemic average of workers (139,600) is added to the combined ABS unemployment and under-employment figure of 1,533,000 we find a total of 1,673,600 people could be considered unemployed or under-employed, equivalent to 11.3% of the workforce.

 

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Construction Giant LVX Global Group Enters Administration, Putting 25 Jobs at Risk

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LVX Global Group

Construction Giant LVX Global Group Enters Administration, Putting 25 Jobs at Risk

 

In a significant development within the Australian construction sector, a prominent company, formerly valued at $30 million just nine months ago, has entered administration, placing 25 jobs in jeopardy.

LVX Global Group, a leading infrastructure engineering firm headquartered in Australia, took a drastic step on Wednesday morning as five of its subsidiary companies appointed administrators in a bid to revamp their financial situation. Specialising in strategy, engineering, and project management within the building sector, LVX operates primarily from its headquarters in Adelaide and boasts a global presence across more than 20 countries.

Having contributed to major national projects such as Brisbane Airport and Sydney’s Botanical Gardens, LVX has also collaborated with the Sunshine Coast Council on crucial initiatives like lighting, communications, and electrical services for the Mooloolaba seafront. Despite its illustrious portfolio, LVX now finds itself in dire straits, with administrators actively seeking potential buyers for the entire business or select assets while the fate of 25 employees hangs precariously in the balance.

LVX Global Group CEO Corey Gray

LVX Global Group CEO Corey Gray

The company’s decline from its former glory is particularly striking given recent reports suggesting plans for a lucrative stock exchange debut through an initial public offering, which pegged its value at $30 million. Now, Ken Whittingham and Mark Robinson from insolvency firm Fort Restructuring have stepped in as administrators to navigate LVX through these turbulent times.

In their statement to news.com.au, the administrators indicated that while LVX has several national projects currently underway, decisions regarding their continuation remain pending. Expressing a commitment to explore all viable options, the administrators are actively pursuing a sale of LVX as a “going concern” and are open to considering a deed of company arrangement (DOCA) to potentially salvage the situation.

Amidst earlier plans for capital raising and optimistic revenue forecasts, LVX’s financial performance took a nosedive, with revenues totalling $13.3 million in the 2022 financial year—a significant increase from $7 million in the previous comparable period. Despite projections of $15 million in revenue for the 2023 financial year, internal presentations from last year painted a different picture, highlighting the company’s downward spiral.

LVX’s unfortunate downturn adds to a growing trend of national construction companies grappling with financial woes. Earlier instances include Rork Projects, facing debts nearing $30 million across multiple states, and Project Coordination, a seasoned industry player with half a century of operations, which succumbed to administration just two weeks ago, further underscoring the widespread crisis plaguing the construction sector.

 

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