Privacy Policy

Effective Date: Sepember 3, 2024

Introduction

The Northern Rivers Times (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws when you visit our website [insert website URL] (the “Site”) or interact with our services.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for or directly related to our functions and activities. The types of personal information we may collect include:

Contact Information: Name, email address, telephone number, and postal address.

Usage Data: Information about how you use our Site, including IP address, browser type, pages visited, and time spent on the Site.

Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience on our Site and to collect data on how you use our Site. You can manage your cookie preferences through your browser settings.

2. How We Collect Personal Information

We may collect personal information in several ways, including:

Direct Collection: When you voluntarily provide your personal information to us, for example, when you subscribe to our newsletter, submit a story, or contact us via our Site.

Automatic Collection: When you visit our Site, certain information may be automatically collected through the use of cookies, web beacons, and other tracking technologies.

3. Use of Personal Information

We may use your personal information for purposes including, but not limited to:

Providing and managing your access to our Site
Personalizing your experience on our Site
Communicating with you, including responding to your inquiries, comments, or feedback
Sending you promotional materials or newsletters if you have opted to receive them
Analyzing and improving our Site and services
Complying with legal obligations and resolving any disputes that may arise

4. Disclosure of Personal Information

We may disclose your personal information to:

Service Providers: Third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These providers are required to handle your personal information in accordance with Australian privacy laws and our instructions.

Legal Obligations: Government agencies, regulatory bodies, or other third parties as required by law, including in response to a court order, subpoena, or other legal process.

Business Transfers: If we undergo a business transition such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe that information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To make a request, please contact us using the details provided below.

7. Overseas Disclosure

In certain circumstances, we may disclose your personal information to third parties located outside Australia. If we do so, we will take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our Site with the effective date at the top of the policy. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

The Northern Rivers Times
Sales@heartlandmedia.com.au
Ph: +61 2 6662 6222

10. Complaints

If you believe that we have breached your privacy rights under Australian law, you may submit a complaint to us using the contact details above. We will investigate your complaint and respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).