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Iconic ice cream and lolly shop turns 10

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Caroline Powell of Muzza's Milk Bar
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Iconic ice cream and lolly shop turns 10

 

By Samantha Elley

It is said, there are two reasons people come to Evans Head.

Obviously, the beach is the first but secondly would be to visit Muzza’s Milkbar in Oak Street.

Owned by Evans Head resident Caroline Powell, the iconic ice cream and lolly shop is turning 10 years old and they are planning a huge party.

The shop first opened on 3rd December, 2013 by Caroline’s mum, Petria Powell after the death of her husband Murray.

“It was a way of dealing with the grief but not have to go into a workplace,” said Petria.

“It was a place for me to go more than anything else, a place to make memories.

“To see children enjoying ice cream and sweets, families coming in, it was everything Murray and I stood for.”

Sergeant Murray Powell of Byron Bay police station was a police officer for 39 years, 25 of those in Byron Bay.

“Unfortunately, he got pancreatic cancer,” said Caroline.

“He died on 28th December, 2011.”

Petria started to expand by opening a Muzza’s store in Lismore, followed by a shoe store.

“I was 20 when we opened the shop and I worked part-time for mum on and off,” said Caroline.

“In the last year before I took over I was working for mum full-time.”

With the three stores, Petria knew it was too much for her and Caroline put her hand up to take over the Evans Head store.

“At the age of 25 I took on the shop,” said Caroline.

“I loved the ice cream and the lollies, and we just continued the same business model, affordable prices so that families can come in and make memories.”

Then Covid hit and Caroline’s business was closed and her plans turned upside down.

“I was actually overseas when Covid hit,” said Caroline.

“I came home and had to do two weeks home quarantine, and I was not able to leave the confines of my tiny little unit.

“I was jotting down ideas into a notebook and I thought ‘Why don’t we just deliver?’”

And so Muzza’s started delivering.

Caroline Powell of Muzzas Milk Bar

Caroline Powell of Muzzas Milk Bar

With a freezer in her car and a will to make her business succeed, Caroline was delivering ice cream and lollies as far as Casino and Lismore.

“Customers can’t come to me but I can come to a customer if I have to,” Caroline said.

“Some people were literally buying five kilos of lollies.

“We worked out for families, it was a way of treating their kids was with sweets; they were homeschooling so they needed something to bribe their kids.”

They were so successful, not only did the business survive 2-3 years of Covid but they also didn’t take any government covid payments.

Now on the eve of celebrating 10 years of the business, Caroline said it has grown ten-fold.

“We offer ice cream, lollies, milk shakes, thick shakes, in winter we supply donuts,” she said.

“We do ice cream cakes. Give me an idea and I will try and make it work.

“Gift boxes and lolly jars are working well.”

The biggest seller, of course, is the ice cream, then thick shakes but the range of lollies is international.

“I get stuff out of the US, stuff from the Netherlands, Germany,” Caroline said.

“We’ve got Dutch liquorice in at the moment, we’ve got Barnett’s sour lollies out of the UK which claim to be the most sour lolly in the world.”

There is also a great range of nostalgic lollies that many parents of the children who come to Muzzas, remember from their own childhood.

“I’ve got suppliers who still stock them,” Caroline said.

“I am hoping to get more of the ‘Old Favourites’, I am calling it.”

The popularity of the shop is reflected in the amount of ice cream they are able to sell.

“The company we buy our ice cream from, Everest ice cream, we are their largest customer in Queensland,” Caroline said.

“They supply as far south as Newcastle and to as far north as Rockhampton.

“Even their customers, Dreamworld and Australia Zoo, we beat them in ice cream sales.

“At Christmas time we get three weekly deliveries of over 300 tubs in each delivery.”

Caroline has plans to expand and open another Muzza’s store and possibly a warehouse to house all the extra stock they have.

“She has made it what it is today,” said Petria.

“I am as proud as punch. She has looked outside the square especially during covid and found a way to beat it. She has a lot of resilience.

“Whatever she does she will put 120% into it.”

Muzza’s is having a party on December 3, 2023 from midday on, behind Club Evans RSL where there will be live music, food trucks and plenty of ice cream and lollies.

“Bring a rug or a chair and come and sit by the river,” said Caroline.

“It’s our way of giving back to the community for all the support they’ve given us.”

 

For more Evans Head news, click here.

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Help Shape the Future of Murwillumbah’s CBD: Community Input Needed

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Help Shape the Future of Murwillumbah’s CBD: Community Input Needed
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Help Shape the Future of Murwillumbah’s CBD: Community Input Needed

 

By Robert Heyward

Business Murwillumbah, also known as the Murwillumbah & District Business Chamber, is calling for community involvement to plan the future of the town’s central business district (CBD). With support from Tweed Shire Council, the Chamber has secured a $316,666 grant through the NSW Government’s Community Improvement District (CID) Pilot Program, aimed at revitalising local economies and business hubs across the State.

The program fosters business-led partnerships to enhance local trading environments, encouraging residents to shop, dine, and enjoy activities within their neighbourhoods. The goal is to create vibrant, foot-traffic-friendly spaces that benefit both businesses and the wider community.

Business Murwillumbah Treasurer Phillip Hepburn described this as an exciting opportunity for locals to contribute to the future of the town.

“This CID Pilot project presents an incredible chance for Murwillumbah’s CBD to thrive. It allows us to bring new ideas to life that will benefit the community and local businesses alike,” Hepburn said. “This is about reimagining how we engage with our town centre, both during the day and at night, and building a sustainable future for our CBD.”

Johnny Francos owner Adam Housen, Business Murwillumbah Treasurer Phillip Hepburn and Council’s Business Development Officer Vanessa Rose are excited about plans to activate the Murwillumbah CBD.

With input from local businesses, schools, and community groups, the project will focus on revitalising key areas, including Murwillumbah Street, Proudfoots Lane, and Wollumbin Street. Public feedback is essential for developing a plan that reflects the needs and values of the community.

Tweed Shire Council’s Program Leader for Destination and Industry Development, Nicole Manderson, praised the initiative. “It’s fantastic to see business leaders in Murwillumbah committed to better activating the CBD, and we are working closely to support their efforts,” Manderson said.

Get Involved

Residents can contribute ideas and feedback through a variety of channels:

  • Online Survey: Share your thoughts by completing the survey by Monday, 7 October 2024.
  • Pop-up Stalls: Visit stalls at Sunnyside Mall, Murwillumbah Farmers Market, or Murwillumbah Street between Tuesday, 24 September, and Thursday, 26 September 2024.
  • Free ‘Walkshops’: Dive deeper into the town’s spaces and share improvement ideas during scheduled walkshops on the same dates.

For more information or to participate, visit here.

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Australia’s August Unemployment Drops to 9.1% with Part-Time Job Surge

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August Unemployment
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Australia’s August Unemployment Drops to 9.1% with Part-Time Job Surge

 

In August 2024, Australia’s ‘real’ unemployment rate decreased by 1%, dropping to 9.1% of the workforce, following a significant rise in part-time employment. The unemployment count fell by 174,000 to 1,423,000. This reduction was driven by an increase of 136,000 part-time jobs, bringing total part-time employment to 4,901,000, while full-time employment remained steady at 9,387,000.

Overall employment rose by 133,000 to 14,288,000 in August, reflecting growth in part-time jobs. Fewer Australians were looking for both full-time and part-time work, contributing to the decline in unemployment.

Roy Morgan August Unemployment & Under-employment (2019-2024)

Roy Morgan Unemployment & Under-employment (2019-2024)
Source: Roy Morgan Single Source January 2019 – August 2024. Average monthly interviews 5,000.
Note: Roy Morgan unemployment estimates are actual data while the ABS estimates are seasonally adjusted.

Labour Market Trends

Roy Morgan’s unemployment estimates, based on a national survey of Australians aged 14 and above, classified anyone seeking work as unemployed. The ‘real’ unemployment rate is calculated as a percentage of the total workforce, both employed and unemployed.

Despite the improvement in employment figures, the combined unemployment and under-employment rate still stands at 18.6%, affecting 2.92 million Australians. The under-employed, those working part-time but seeking more work, represented 9.5% of the workforce.

Michele Levine, CEO of Roy Morgan, highlighted that the surge in part-time jobs drove the drop in unemployment, while the rapidly growing workforce—up by 377,000 over the past year—has been a key factor in the country’s employment growth.

The ABS comparison puts Roy Morgan’s 9.1% unemployment figure well above the ABS estimate of 4.2% for July. However, when combined with under-employment, the ABS figure reaches a comparable 10.5%.

Roy Morgan August Unemployed and ‘Under-employed’* Estimates

Roy Morgan Unemployed and ‘Under-employed’* Estimates

Impact and Challenges

While the job market has made strides in absorbing the growing workforce, the high level of labour under-utilisation remains a challenge. Addressing the persistent issue of unemployment and under-employment will continue to be a priority for the Australian government.

 

For more business news, click here.

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ITECA Releases Its Student-Centric Blueprint For The Next Australian Parliament

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Troy Williams ITECA
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ITECA Releases Its Student-Centric Blueprint For The Next Australian Parliament

 

The Independent Tertiary Education Council Australia (ITECA) has unveiled a policy reform agenda aimed at putting students at the forefront of skills training and higher education in the lead-up to the next federal election. The blueprint, described as student-centric, challenges the current institution-focused policies, which ITECA argues are failing students, businesses, taxpayers, and the nation.

Key Points:

  • Call for Reform: ITECA criticises the current government’s preference for public institutions like TAFE colleges and universities, which they believe creates significant barriers to accessing quality tertiary education. They argue that this approach disproportionately affects students who choose independent Registered Training Organisations (RTOs) or higher education institutions, leaving them without sufficient government support.
  • Student-Centric Focus: The manifesto emphasises the need for reforms that prioritise students’ needs and choices, advocating for a system that allows students to select the provider—whether independent or public—that best aligns with their personal and professional goals.
  • Equity and Access: ITECA’s blueprint calls for eliminating discrimination against students who choose independent RTOs or higher education providers. The organisation believes that government policies should ensure a fair and equitable playing field for all tertiary education providers, supporting students’ informed decisions.
  • Advocacy and Vision: ITECA’s approach is driven by its members, who are committed to advocating for a tertiary education system that better supports students and creates a more balanced and fair educational landscape.

ITECA’s election manifesto is part of their broader vision for a student-focused tertiary education system in Australia.

For more details on the manifesto and ITECA’s policy recommendations, you can visit their website here.

 

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