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2022 Floods

Byron Shire Flood Recovery Update – Thursday 3 March



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Byron Shire Flood Recovery Update – Thursday 3 March

The clean up and recovery phase across the Shire continues and we have many hard days ahead.

On behalf of Council, it is a heartfelt thank you to the emergency responders, volunteers, family, friends and neighbours who are helping out. Your energy and generosity is greatly appreciated and welcomed in this time of crisis.

Our community will experience enormous shock for many more days and Council is working tirelessly to restore services and ask for additional NSW and Australian Government assistance.

Residents are asked to continue to listen to the ABC radio for updates and monitor Byron Shire Council’s Emergency Dashboard.

Unfortunately, Council communication services continue to be impacted – we are working with our service providers get this back up and running as soon as possible.

Mullum Farmers Markets

The wonderful Mullum Farmers Markets will be at the Mullumbimby Council building car park on Friday morning, 4 March, from 6am.

There will be about 10 stalls with fresh produce only.

With food supplies hard to source, this is a great service.

Many thanks to our local producers who are helping out.


Byron Shire Council is anticipating an infrastructure damage repair bill of up to a hundred million dollars.

Council’s Infrastructure Services Director Phil Holloway said staff inspections were grim and it will take months for some communities to have full access returned.

“Some of the roads in the hinterland have been totally destroyed.

“The already wet landscapes and extreme rainfall volumes have caused damage that we have not experienced before.

“We are seeing hundreds of meters of road simply washed away, gaping holes where causeways and bridges used to be and landslips covering roads.

“Requests for support from the ADF and NSW Public Works have been submitted, but with severe damage throughout the Northern Rivers, their resources will be stretched.

“Damage reports are being collated and will be submitted to the NSW Government for funding support,” he said.

Catastrophic road infrastructure impacts have occurred in the following areas:

Englishes Bridges at Upper Coopers Creek has a huge landslip, and the bridge is gone. Currently impassable and not accessible.

Wilson Creek Road, Wilsons Creek has multiples land slips, causeway failures, pavement damage and trees down. Currently impassable and not accessible.

Left Bank Road, Mullumbimby Creek – two landslips, two causeways failed and one approach severely damaged. Currently impassable and not accessible.

Williams Bridge at Main Arm is severely damaged and needs a full replacement. Two causeways are severely damaged and require full replacement including approaches. There are likely more damaged causeways further up the road.

Palmwoods and Upper Main Arm – large land slips have destroyed access. Hundreds of meters of roads have been washed away.

At Federal and Goonengerry there are numerous landslips.

Mr Holloway warned that the list of damaged roads would be extensive over the coming days.

“It is currently beyond Council’s capacity to restore the road network within near future and like our neighouring areas, we are seeking help from local contractors.

“Unfortunately, we are anticipating in some areas road closures will be in place for weeks if not months.

“Council will advise residents and impacted communities as soon as we can have more information. With no communications, destroyed roads and stretched staff, this is proving challenging.

“Please be assured we are working around the clock to get to as many people and places as we can,” Mr Holloway said.

People travelling or commuting should check My Road Info before they head out.

And please no sightseeing; the roads are needed for emergency workers, service crews and accessing essential items such as food, water, medical supplies and fuel.

Extreme caution must be used when travelling in the Shire. For information on road closures go to the map on the front page of our emergency dashboard.

To report road damage, use the Report It tab on our website.

Water restrictions – Mullumbimby critical shortage

The water main break at Mullumbimby was fixed today.

Crews are working tonight (weather permitting) to continue filling Azalea Reservoir. The Water treatment plant in Mullumbimby is working and we are starting to feel more positive. Airlocks are being worked on by the crew now.

Water tankers have also been used today to top up the water supply and will return tomorrow.

Please continue to use water sparingly and only for essential purposes of drinking, cooking and showers. Delay using your hose for cleaning up – every drop counts to help us replenish the water supply.

Water from the tap does not need to be boiled.

Bottle water continues to be available at the Mullumbimby Civic Hall.

Rous County Council also asks the community to be mindful of their water use during the current flood disaster and where possible, reduce their water consumption .

Kerbside pick-up

Contract crews organised by Byron Shire Council arrived in Mullumbimby yesterday (Wednesday 2 March) and started clearing flood-damaged waste from the kerbs.

These crews are continuing to work through Mullumbimby and also moved in to some parts of Brunswick Heads this afternoon.

They continue to move through other parts of the Shire with the schedule currently:
Mullumbimby – started 2 March
Azalea Street will be done early Monday morning (7 March). Residents are asked not to park along the road Monday morning so the rubbish can be picked up quickly and safely. Traffic management will be in place.
Brunswick Heads – Monday 6, Tuesday 7 and Wednesday 8 March
Billinudgel and The Pocket – Wednesday 9 March onwards
North Ocean Shores (Low lying areas) – Wednesday 9 March onwards
New Brighton- Wednesday 9 March onwards
South Golden Beach – Thursday 10 March, Friday 11 March and into following week.

To help us please:
Do not put hazardous waste (e.g. chemical drums, paint, asbestos) out on kerbside because they won’t be collected.
Tyres are not flood waste and won’t be collected.
White goods like fridges and large metal items should be separated and they will collected separately and recycled. Take the food out of the fridge please.
Rotting waste should be put in red bins – not on kerbside with bulk waste.
If possible – park cars off road so clean ups can occur safely and quickly.
Skip bins
NSW Public Works staff are now working with Council and the plan is to set up some skip bins at Ocean Shores at the northern end of Orana Road (salad bowl) and the northern end of Shara Boulevard.
We are still working through the logistics of this and will let you know when we know more.

Please – think before you give
Our Communities are renowned for being generous. It’s in our nature to do what we can to help. But we are asking the community to donate responsibly.

Please do not donate unrequested items.

We need to ensure local organisations aren’t inundated with donations they do not need and cannot store.

Local Emergency Management Committees are liaising with State Government agencies to ensure that the critical and immediate needs of communities are met.

Donations can be dropped to the Mullumbimby Civic Hall and they will assist with getting them to where they are needed. They are open from 8.30am to 8.30pm, including the weekend. Items currently needed include:
Cleaning items – mops, broom, buckets, hard scrubbing brushes and shovels.
Wet weather gear – raincoats, gumboots
Antiseptic, band aids and bandages
Food – nonperishables
Gas bottles – filled and not out of date
Lighting – candles, torches
NO CLOTHING IS REQUIRED – except for wet weather clothing gear.

Please consider:

Managing the disposal of unneeded goods by organisations takes time, resources and costs. Unsolicited donations often end up warehoused or in landfill, making clean-up operations more difficult and costly for communities.

The best way to support this important work is to check with reputable charities about what they are being asked to provide.

Established organisations, like GIVIT, are working with government agencies and local communities to manage offers of donated items, services and funds for people impacted by floods across parts of NSW. This will ensure a coordinated approach to helping people in need, without burdening local volunteer organisations.

Key donation links:

Thank you to everyone for your support during these challenging times.

Please stay safe and drive carefully when on the roads.

Evacuation Centre
The Ocean Shores Country Club remains the evacuation centre for Byron Shire.

Connecting with loved ones
The Red Cross is managing a register to help people connect with loved ones who may have been impacted during this event.

Disaster funding
The Australian Government Disaster Recovery Payment (AGDRP) of $1,000 per eligible adult and $400 per eligible child is available for people impacted by a flood event.

The AGDRP is a one-off, non-means tested payment and is available to eligible people in the Byron Shire who have suffered a significant loss, including a severely damaged or destroyed home or serious injury.

The Disaster Recovery Allowance (DRA) is also available.

The DRA helps employees, small business people and farmers who have lost income as a result of the floods.

The allowance provides for a maximum of 13 weeks payment from the date people have, or will lose, income as a result of the disaster.

The DRA is set at the maximum equivalent rate of the Jobseeker payment or Youth Allowance.

How to claim
Claims for the AGDRP and the DRA are open from 2pm today, 1 March 2022.
· Call Services Australia on 180 22 66.
· Via the myGov website.
· Go to the Services Australia website

Water height
While devastatingly fresh in our minds, impacted residents are being asked to measure and record the water height and save photos.

Council will be seeking this data in coming weeks to measure impacts and improve flood mapping and to support our claim for disaster recovery funding.

Sandhills childcare centre
The centre will remained closed for the remainder of the week until debris can be removed.

Council offices
The Byron Shire Council administration building will be closed until the end of the week and staff have also been personally impacted.

Council has been impacted by the major network outages and as a result our phone system and internet service continues to be down.

Communication services with phone and internet are limited. We are working hard to return to full services by Monday.

Our after hours service is available to take limited calls on 02 6622 7022.

We have skeleton staff available to access our remote systems and can be contact via email

For all emergencies and life threatening situations please contact the SES 132 500 or 000.

People can also report road damage etc on the Report It tab on our website.

2022 Floods

Residue Flood Appeal funds donated to Lismore Soup Kitchen




Soup Kitchen Manager Steve Smith (left) with Lismore Mayor Steve Krieg.
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Residue Flood Appeal funds donated to Lismore Soup Kitchen


Lismore City Council has donated the final remaining funds from the Lismore Flood Appeal to the Lismore Soup Kitchen in recognition of its ongoing hard work and dedication to assisting flood-affected residents and the homeless.

Councillors unanimously decided to donate the residue amount of $5760.12 to the Soup Kitchen that was donated between the distribution of flood grants last year and the closure of the Lismore Flood Appeal.

Lismore City Mayor Steve Krieg said donating the remaining funds to the charity would go a long way to assisting those in need of help.

“If we had distributed this amount equally to those who had previously received a grant, each person would only have received $3.20 so Councillors decided the funds would be better spent by donating the whole amount to one charity, the Soup Kitchen,” he said.

“The stipulations of the Public Fund Rules require that any surplus amounts are transferred to a recognised and tax-deductible charitable organisation.

“This decision underlines Council’s commitment to support local charities and non-profit organisations that play a vital role in enhancing the well-being of our community.”

Mayor Krieg also thanked everyone who donated to the Lismore Flood Appeal.

Soup Kitchen Manager Steve Smith (left) with Lismore Mayor Steve Krieg.

Soup Kitchen Manager Steve Smith (left) with Lismore Mayor Steve Krieg.

“On behalf of Councillors and Council, I would again like to thank everyone who donated to our Appeal, which raised about $1.7 million from across the country,” he said.

Lismore Soup Kitchen Manager Steve Smith said the donation will help with the organisation’s current projects.

“Since the 2022 flooding disaster, the Winsome and Soup Kitchen have been engaged in Flood Recovery and rebuilding work throughout Lismore and the Northern Rivers area, in a program called ‘Repair to Return’,” he said.

“The work involves conducting essential repairs to homes and is an active and ongoing partnership with Resilient Lismore, Joel Jensen Constructions with support from the Catholic Diocese.”

“The Winsome also runs The Good Pantry at 51 Wyrallah Road in East Lismore, providing subsidised groceries to families and households in need, so this funding helps in so many ways.”

To provide the grant assistance to those in need as quickly as possible, Council distributed the funds raised in two initial rounds, providing $650 to a total of 1800 eligible community members, followed by another $304.54.

When the Flood Appeal began, Council staff developed procedures and processes to ensure the large sum of money and applications were managed in a fair, transparent and efficient manner.

No administration costs were deducted, with 100 per cent of funds raised going to flood-affected residents.


For more local Lismore news, click here.

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2022 Floods

Lismore’s Roger Manby finally gets his life back, 18 months after the deluge




Premier Chris Minns, HammondCare CEO Mike Baird and Roger Manby on September 26, 2023
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Lismore’s Roger Manby finally gets his life back, 18 months after the deluge


In the early morning of February 28, 2022, Roger Manby was forced onto the roof of his home to escape floodwaters surging through the first floor of his home.

After 18 months of repairs, Mr Manby has moved back to Casino Street, South Lismore and he’s delighted to be home.

“I don’t know where else I’d want to go – this is where I want to be,” he said.

“I think I went to 65 different countries when I was in the Navy by my count, so I’ve done my moving around.”

Mr Manby, a HammondCare At Home client, now has a home refitted with new walls and floors and a new kitchen and bathroom.

He had limited insurance cover, so he relied plenty on family and friends.

Roger Manby waitng on his roof in February 2022 as help arrives

Roger Manby waitng on his roof in February 2022 as help arrives

His son Jay, a local artist, provided much hands-on support building new walls and floors while providing him with a bedroom at his home at Eltham, several kilometres from Lismore.

The HammondCare Foundation pitched in with some financial backing. Mr Manby was one of 11 HammondCare At Home clients who had their homes inundated. Another five HammondCare At Home staff who had their homes damaged also were helped.

The Foundation, the charity fundraising arm of HammondCare, raised $85,000 in 2022 specifically to assist clients and staff impacted by the floods. Another $10,000 was donated to the Lismore Flood Appeal.

Mr Manby’s son Rory, who recently relocated to the US for work, passed on a near-new fridge and large screen TV.  Mr Manby says about his appliances: “I’ve now got better stuff than I’ve ever had before”.

A new air conditioning system with its compressor wisely perched high and dry on the roof has been installed for a bargain price. Bathroom tiles were leftovers from a supermarket contract.

Roger Manby and HCAH careworker Charlotte Arneault enjoying his backyard in Casino St

Roger Manby and HCAH careworker Charlotte Arneault enjoying his backyard in Casino St

“For 18 months I’ve been living in one room at my son’s place. I could stretch out on the right-hand side of the bed and the left-hand side and that was it,” he said.

“Now I have two bedrooms, a lounge room and a separate dining room and a kitchen. What more could you ask for?”

“This now feels palatial.”

The ground floor of his home will be left in an unrenovated state for now. Jay has plans to make it a work studio.

The impact of the flood was felt elsewhere in his family. His daughter Heather is participating in the buyback after her home on Ballina Road was overwhelmed by the disaster.

HammondCare At Home Northern Rivers Regional Manager Jodi Peel dropped by to see Roger at Casino St yesterday. Already his valued memorabilia from years of a career at sea is back hanging back on the walls.

Premier Chris Minns, HammondCare CEO Mike Baird and Roger Manby on September 26, 2023

Premier Chris Minns, HammondCare CEO Mike Baird and Roger Manby on September 26, 2023

“Listening to Roger share stories of his time in the Navy warms my heart. It’s great to see Roger happy,” Ms Peel said.

HammondCare CEO Mike Baird met with Mr Manby in September when HammondCare At Home opened its new regional headquarters in Lismore

“Everyone at HammondCare wishes Mr Manby the very best as he settles back into his home after having endured so much,” Mr Baird said.

“We are proud to continue to support him with his needs.”

To learn more about HammondCare At Home, click here.


For more 2022 floods news, click here.

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2022 Floods

Council delivers on community recovery challenge




Kyogle floods, 2022 as council delivers on community recovery challange.
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Council delivers on community recovery challenge


Kyogle Council

Kyogle Council has emerged from the most challenging period ever faced by the organisation and its people having completed more than $88 million in flood damage and capital works in a 12-month period, Mayor Cr Kylie Webster (Thomas) said at the release of Council’s Annual Report.

Following the catastrophic 2022 floods, Council was faced with a massive flood repair program and a worrying shortage of resources to undertake the rebuild and recovery.

“That meant Council had to be innovative in the way it worked and prepared to adapt quickly to the changing circumstances,” Cr Webster said.

“The success of this strategy can be seen in the record-breaking amount of work we’ve been able to complete in the 12 months to July 2023.”

The $88 million work program completed is $61 million more than the previous record of $27 million set in 2021/2022.

Cr Webster said Council’s financial position remained strong despite the challenges generated by the floods.

“We are in a good position going forward, with money in the bank and grants coming in at a higher than expected rate,” she said.

“It’s been an extremely challenging time for everyone, and on behalf of the Councillors, I want to thank our valuable staff. Even during the flood restoration works program, Council staff exceeded expectations and continue to deliver a high level of service to the various communities in our shire.

“The Council would also like to acknowledge the community for their support and understanding during this challenging period and thank the many people who have taken the time to contact and thank staff for their efforts.”

“As challenging as last financial year was, Council has once again proved it’s ability to punch well above its weight.”

Cr Webster also thanked her fellow Councillors for their support and acknowledged the important role they played in setting the strategic priorities and providing the resources needed to overcome the challenges of the past 18 months.

The annual report, which is available on Council’s website, provides details of Council’s operations over the 2022-2023 financial year including a summary of achievements.

Kyogle floods, 2022 as council delivers on community recovery challange.

Kyogle floods, 2022.

Achievements include:

  • A total of 32 timber bridges replaced with concrete or steel structures – 29 bridges replaced under the Fixing Country Bridges Program, two bridges jointly funded by Fixing Country Bridges and the Bridge Renewal Program and one bridge completed under the Kyogle Page Bridge Package;
  • 15.3km of sealed roads rehabilitated;
  • 409.4km of roads re-sheeted/graded, which includes the emergency works associated with the February 2022 floods and natural disaster;
  • More than 59,000 potholes patched;
  • Initial sealing of 1km section of Dyraaba Road completed under the Fixing Local Roads Program;
  • Collins Creek Road initial seal to Tims Lane completed using a combination of flood damage and Council co-contributions to build back better;
  • 1,185.04 tonnes of material recycled
  • 33,568 visits to Kyogle library
  • Continued support of the Kyogle Writers Festival, Pumpkin Festival and a series of other events across the LGA;
  • Bonalbo Caravan Park refurbishment completed;
  • 42,620 pool attendances;
  • Purchasing of land at Tabulam for future water and sewerage treatment plants;
  • Implemented a new three-bin waste collection service for general waste, recyclables and food and organics waste including community education campaign;
  • Adopted the Flying-fox Camp Management Plan and developed protocols for managing extreme weather incidents and works near the flying-fox camp;
  • Successful in securing $200,000 grant from the Environmental Trust and LGNSW to create 4.7 hectares of flying-fox habitat north of the Kyogle Recreation Reserve;
  • Installed three separate displays in Kyogle to showcase the Sinclair Collection – a substantial collection of minerals, crystals and fossils gifted to Council by the family of the late Lloyd and Glenys Sinclair;
  • Continuing marketing of the ‘Kyogle Up for It’ campaign to promote tourism and visitors to the Kyogle LGA;
  • Eleven exhibitions held in the Roxy Gallery showcasing local artists and ten exhibitions in the ‘Steppin’ Up Gallery’ to support young, emerging artists and artists living with a disability;
  • KMI Hall Supper Room improvements completed;
  • Secured betterment funding for Grieves Crossing and the Clarence Way to allow for building back better post flooding natural disaster;
  • Mobile phone blackspot mapping completed across the LGA.
  • 91 development applications approved with a total value of $15.64 million


For more 2022 floods news, click here.

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