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Nimbin and Casino Move Towards Better Drinking Water

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Nimbin and Casino Move Towards Better Drinking Water

 

By Jeff Gibbs

Residents of the Northern Rivers are set to benefit from safer and more reliable drinking water, with $357,000 in funding secured for planning and design work to significantly improve water quality in Nimbin and Casino.

The Minns Labor Government is contributing $123,500 towards these projects, with additional funding of $165,000 from Lismore City Council and $68,500 from Richmond Valley Council. The funding will support the development of infrastructure solutions to ensure higher water treatment standards for these communities.

Nimbin

In Nimbin, concept designs are underway for a new filtration and treatment system to provide better-quality water to the town’s 2,422 residents.

Following the installation of a temporary plant during the 2022 Northern Rivers floods, a modern, permanent solution is needed to treat raw water from Mulgum Creek that flows into the D.E. Williams storage dam. The new plant aims to eliminate boil water alerts for households, delivering consistent, high-quality drinking water.

Casino

Meanwhile, in Casino, investigations are exploring options to upgrade the town’s 40-year-old water treatment plant, which has struggled to handle river water containing algae and organic matter during droughts, heavy rains, or bushfires.

The upgrades aim to improve water quality for the town’s 11,000 residents, while also reducing operational and maintenance challenges for Richmond Valley Council.

State and Local Leadership

The projects are part of the NSW Safe and Secure Water Program, which is supporting up to $1 billion worth of regional projects across the state, with more than 260 initiatives in various stages of delivery. Both the Nimbin concept design and the Casino options study are expected to be completed by the end of the year.

State Member for Lismore, Janelle Saffin:

“Water security is front of mind for the Northern Rivers region, so it’s great to see the NSW Government looking to the future to ensure places like Nimbin and Casino get the water services they deserve.

“These funds will get the ball rolling on boosting drinking water quality in both towns, which is excellent news for locals as well as the many visitors who flock to this region every year.

“Getting the planning and design processes right is extremely important because these are the essential stepping stones to putting the right infrastructure in place to serve local communities for decades to come.”

Lismore City Council Mayor, Cr Steve Krieg:

“Joining forces with the NSW Government to complete the concept design for a new filtration system for Nimbin, equipped with 21st-century technology, will treat water to a higher standard and help end boil water alerts for those on the town water network.

“We know raw water supply in Nimbin is often affected by weather conditions and organic matter in Mulgum Creek, which is why we are keen to move this project to the tender-ready stage to improve outcomes for the community.”

Richmond Valley Council Mayor, Cr Robert Mustow:

“Kickstarting investigations into the best options for upgrading the water treatment plant to help future-proof water services for Casino is a big win for locals, businesses, and visitors.

“We know extreme weather events can significantly impact water quality in the Richmond River, so ensuring we have advanced infrastructure in place to produce high-quality drinking water is a necessity.”

 

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Lismore Student Awarded Prestigious Scholarship to Pursue Academic Dream in Sydney

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Lismore Student Awarded Prestigious Scholarship to Pursue Academic Dream in Sydney

 

By Jeff Gibbs

Riley Gallagher-Long, a resilient and ambitious student from Lismore, has been awarded a prestigious scholarship to live and study at St Andrew’s College, one of Australia’s most esteemed residential colleges, located within the University of Sydney. The scholarship, which is granted to only 40 exceptional students from rural and regional communities across Australia, will provide Riley with vital financial and academic support as he continues to pursue his Bachelor of Commerce at the University of New South Wales (UNSW).

This scholarship will cover key expenses, including accommodation, meals, and academic resources, allowing Riley to focus on his studies while immersing himself in the dynamic community of St Andrew’s College. It also provides access to leadership programs, cultural and artistic activities, and a robust support network that will prepare him for a bright future.

A Life-Changing Opportunity

For Riley, this scholarship represents far more than just financial support—it is a turning point in his academic journey. Reflecting on his recent challenges, Riley shared how the 2022 Lismore floods disrupted every aspect of his life:

“The floods turned my life upside down. I lost my home, school, and job. By the time I finished Year 12, I had little savings, and my family couldn’t support my move to Sydney. College felt completely out of reach, so I ended up in an unstable share house without a lease. It was isolating, and staying in the city to finish my degree seemed almost impossible.”

The scholarship has alleviated these pressures, giving Riley the stability and support he needs to succeed:

“This scholarship provides me with secure, high-quality accommodation and places me in a positive, ambitious community. It’s a relief to know I can focus on my studies without worrying about where I’m going to live. Being surrounded by like-minded, driven people at St Andrew’s College will motivate me to push myself academically and personally.”

Resilience Rooted in Lismore

Growing up in Lismore, Riley developed a deep sense of resilience and determination, traits that have shaped his outlook and drive to succeed.

“The experience of seeing my community rebuild after the floods taught me about perseverance and the importance of community support. My journey to university hasn’t been easy, but it has inspired me to make the most of every opportunity that comes my way,” Riley said.

He also expressed gratitude to the teachers, friends, and mentors in Lismore who supported him throughout his high school years:

“I’m incredibly thankful for the encouragement I received back home, which gave me the confidence to pursue my goals.”

Riley Gallagher-Long

Riley Gallagher-Long

A Vision for the Future

Riley is driven by a strong ambition to excel in the field of high finance and sees the scholarship as a key stepping stone toward achieving his goals:

“The opportunities provided by St Andrew’s College—its academic tutoring, leadership programs, and professional development initiatives—will help me build the skills I need to succeed in the financial sector. I’m particularly interested in supporting disadvantaged students like myself in the future, creating pathways for others to access higher education.”

He is eager to immerse himself in the rich culture and community of St Andrew’s College, which includes sports, arts, leadership initiatives, and student-led clubs. Riley was particularly drawn to the college’s ethos of fostering ambition and making a difference, which he sees as deeply aligned with his own values.

About St Andrew’s College

Founded in 1867, St Andrew’s College is a residential community of more than 380 students, postgraduates, and resident fellows, offering a rich and diverse environment for academic, cultural, and personal growth. The college has earned a reputation as a hub of excellence, supported by one of the most generous scholarship programs in Australia, providing $2.2 million annually to students in need.

The college’s alumni network includes some of Australia’s most accomplished individuals, including:

  • 19 Rhodes Scholars
  • Doc Evatt, former Australian High Court Judge and United Nations President
  • John Bradfield, the designer of the Sydney Harbour Bridge
  • Entrepreneurs Robbie and James Ferguson, founders of tech company Immutable
  • Olympians and sports leaders, including Matilda’s representatives Clare Hunt and Clare Wheeler

Dr. Daniel Tyler, Principal of St Andrew’s College, highlighted the importance of the scholarship program and Riley’s selection:

“St Andrew’s recognises the unique challenges faced by rural and regional students in accessing higher education. These scholarships are strategically designed to ease those challenges and enrich our community with diverse perspectives and talents. Riley Gallagher-Long is a worthy recipient, and we look forward to seeing his contributions to our academic, sporting, artistic, and cultural programs.”

Advice for Rural and Regional Students

Riley offered words of encouragement for other students from rural and regional areas:

“Coming from a town like Lismore, it’s easy to feel like your options are limited, but nothing is out of reach. Dream big, work hard, and don’t be afraid to take risks. Pursuing unique passions beyond school or work can help you stand out as a well-rounded individual.”

A Bright Path Ahead

As Riley embarks on his journey at St Andrew’s College and continues his studies at UNSW, he is committed to making the most of this opportunity and giving back to the community that has supported him. With his resilience, ambition, and gratitude, Riley Gallagher-Long exemplifies the spirit of perseverance and determination, inspiring others to pursue their dreams against all odds.

For more information about St Andrew’s College and its scholarship programs, visit here.

 

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Opportunities for Students to Excel in Rural and Remote NSW

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Opportunities for Students to Excel in Rural and Remote NSW

 

Parents of high potential and gifted students in rural and remote areas of NSW are encouraged to apply now for placement in online opportunity classes (OC) or selective high school classes for the 2026 academic year, with the application deadline fast approaching on 21 February 2025.

Who Can Apply?

  • Opportunity Classes (OC): For students currently in Year 4 in 2025.
  • Selective High School Classes: For students currently in Year 6 in 2025.

Aurora College: A Virtual Learning Experience

Run by the NSW Department of Education, Aurora College delivers online classes to students at over 700 host public schools across rural and regional NSW. The program is designed to minimise disruption to students’ lives while offering them advanced educational opportunities.

Key Features:

  • Online Classes: High-quality education delivered virtually at students’ local schools.
  • Residential Camps: Two camps each year, providing opportunities for students to meet classmates, collaborate in hands-on lessons, and attend specialist excursions.
  • Equity Placement Model: Ensures fair access for students from under-represented groups, including those from low socio-educational backgrounds, Aboriginal and/or Torres Strait Islander communities, rural and remote locations, and children with disabilities.

Equity Placement Model

Under the Equity Placement Model, 20% of all OC and selective school places are reserved for high potential and gifted students from under-represented groups.

  • Students may qualify if their test performance is within 10% of the general first-round offer threshold for their desired school.
  • More details are available on the Fair Access webpage.

Placement Tests

Once an application is submitted, students will be invited to take the Opportunity Class or Selective High School Placement Test between 2 and 4 May 2025. This year, the placement tests will shift from paper-based to computer-based formats.

How to Apply

Parents can view the list of Aurora College host schools and submit applications through the NSW Department of Education’s Selective High Schools and Opportunity Classes website.

Supporting Every Student to Thrive

Dr. Paul Wood, Executive Director of Educational Standards, NSW Department of Education, highlighted the program’s impact:

“Regardless of geography or background, we are committed to providing every child in NSW with access to an environment that supports them to reach their full potential.

“Aurora College enables students to remain in their local communities while benefiting from advanced educational opportunities. This minimises disruption to their and their families’ lives, allowing them to focus fully on their studies.”

For more information and to apply, visit the Department of Education website.

 

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Life-Saving Defibrillators for Lismore Electorate Sports Facilities

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Life-Saving Defibrillators for Lismore Electorate Sports Facilities

 

By Jeff Gibbs

Lismore MP Janelle Saffin has applauded eight local sporting organisations for securing a share of $500,000 in NSW Government funding to install potentially life-saving defibrillators at their facilities.

“With more people participating in sport and active recreation across the Lismore Electorate, it’s essential that our facilities are equipped with these devices,” Ms. Saffin said. “I commend the recipients for prioritising the safety and well-being of their participants.”

Funding Recipients in the Lismore Electorate:

  • Cawongla District Tennis and Recreation Club Incorporated: Cawongla Tennis Club & Community Defibrillator – $2,345
  • Dunoon United Football Club: AED at Dunoon 2480 – $2,999
  • Flourish Projects Incorporated, Lismore: Defibrillator Installation for Community Safety – $3,000
  • Lismore GG’s Golden Rugby Club: Saving Players’ Lives – $2,290
  • Murwillumbah Croquet Club: Murwillumbah Croquet Club AED – $2,450
  • Northern United Rugby League Football Club, Lismore: Defibrillator on standby at Northern United RLFC – Improving survival rates with a rapid response – $2,999
  • Rainbow Roos AU Incorporated, Lismore: Fun & Inclusive Soccer For All – $2,499
  • Urbenville & District Bowling Club: Urbenville Bowls Club Defibrillator Project – $2,999

The funding was awarded as part of the NSW Government’s Local Sport Defibrillator Grant Program, which provides up to $3,000 per organisation for the purchase, installation, and training in the use of automated external defibrillators (AEDs).

Since the program began, more than 2,500 devices have been distributed to sport and recreation organisations across the state.

“These defibrillators are crucial tools that can save lives in an emergency, and I’m proud to see so many local organisations taking steps to ensure the safety of their players, members, and spectators,” Ms. Saffin added.

 

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Insurer Sanctioned by CGC for Serious Claims and Complaints Handling Failures

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Insurer Sanctioned by CGC for Serious Claims and Complaints Handling Failures

 

By Ian Rogers

The General Insurance Code Governance Committee (CGC) has sanctioned an insurer for significant breaches of the General Insurance Code of Practice, requiring it to make a $100,000 Community Benefit Payment following serious failures in its handling of claims and complaints.

The breaches impacted 35 customers, including 22 affected by severe weather events, and highlighted major deficiencies in the insurer’s operations during critical times.

Failures in Claims and Complaints Handling

Chair of the CGC, Ms. Veronique Ingram, condemned the insurer’s shortcomings:

“When customers turn to insurers for help during times of crisis, they have the right to expect timely, effective, and fair support. This insurer fell well short of that expectation.”

The insurer’s operational changes introduced confusion, a breakdown in processes, and a lack of accountability. These issues caused:

  • Delays in claims resolution.
  • Ineffective repairs that prolonged hardship for many customers.
  • Failures to address complaints, compounding the harm caused by the delays.

One customer endured an especially frustrating experience, lodging 12 complaints before the insurer addressed their issues, underscoring the systemic deficiencies in its complaints handling practices.

Steps Taken to Rectify Failures

Since the breaches were identified, the insurer has taken steps to address the harm caused, including:

  • Paying $1.2 million in compensation to affected customers.
  • Completing outstanding repairs and settling claims.
  • Conducting a comprehensive review of its claims handling processes to prevent future issues.

Ms. Ingram acknowledged the insurer’s efforts:

“We acknowledge the insurer’s commitment to fixing its mistakes and compensating impacted customers. This proactive response is a reminder to all insurers that swift and transparent action can restore trust after things go wrong.”

Sanction and Community Benefit Payment

As part of the CGC’s sanction, the insurer will make a $100,000 Community Benefit Payment, which will be distributed to a charity supporting vulnerable individuals.

Ms. Ingram highlighted the significance of this payment:

“This Community Benefit Payment reflects the severity of the harm caused while ensuring a positive outcome for others who may find themselves in vulnerable situations.”

Industry Expectations and Future Compliance

The CGC chose not to name the insurer due to its cooperation, transparency, and accountability in addressing the breaches.

Ms. Ingram emphasised the importance of the insurer’s response as a model for the industry:

“The insurer’s actions immediately after identifying its failures set a strong example. Taking responsibility, comprehensively rectifying harm, and learning from mistakes are the standards we expect all insurers to uphold.”

The CGC will continue to monitor compliance across the insurance industry to ensure insurers:

  • Act swiftly during times of crisis.
  • Take responsibility for operational failures.
  • Implement robust claims management and complaints handling processes to protect customers and maintain trust.

Ms. Ingram concluded:

“The harm caused by these failures underscores the critical need for insurers to have strong systems in place. Upholding the standards of the Code of Practice is essential for ensuring customers receive the timely and fair support they deserve.”

 

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Applications Open for $450,000 in Local Infrastructure Grants

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Applications Open for $450,000 in Local Infrastructure Grants

 

By Jeff Gibbs

Lismore MP Janelle Saffin has announced that applications are now open for the NSW Government’s Community Building Partnership Program, with this year’s funding allocation for the Lismore electorate increased from $300,000 to $450,000.

The program supports local infrastructure projects that deliver positive social, environmental, and recreational outcomes while fostering community participation, inclusion, and cohesion.

“This enhanced program is a fantastic opportunity for not-for-profit organisation’s and local councils to secure funding for projects that meet community needs,” Ms. Saffin said.

Key Details for 2025 Applications

  • Eligible Applicants: Incorporated not-for-profit community organisation’s and local councils.
  • Grant Range: Between $10,000 and $100,000.
  • Eligible Projects:
  • Building, refurbishing, or repairing community infrastructure.
  • Purchasing freestanding equipment or vehicles.
  • Applications Open: Tuesday, 28 January 2025.
  • Applications Close: 5pm AEDT, Friday, 21 February 2025.

Ms. Saffin emphasised the program’s transformative impact.

“The program is highly competitive, but we’ve seen how grant success can truly change the game for projects that meet real community needs. I encourage all eligible organisation’s to apply and make the most of this funding opportunity.”

Since its launch in 2009, the Community Building Partnership Program has invested over $464 million into more than 20,900 projects statewide, making a lasting difference to local communities.

Detailed guidelines are available here. Successful applicants will be announced in August 2025.

 

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