Byron Bay News
Byron Shire Flood Recovery Update Thursday 8 September 2022

Byron Shire Flood Recovery Update Thursday 8 September 2022
This will be the final Flood Recovery Update in this form.
Roads Update
As we move further into the recovery phase the focus for roadwork has moved from shortterm repairs to medium to long-term work.
Information and updates about roadwork at places such as Federal, Huonbrook and Main Arm are on our website and this will be updated monthly.
Report your road damage and potholes
It is important that you tell us about the potholes and damage to your roads. Every time we post something on social media about the roads that we fixed; people tell us about the roads we have not fixed.
We know there are many roads in a poor state, and we are doing our best with what we have.
The best way to notify us of potholes, or road damage, is via the Report It tab on our website.
Flood Recovery Hub
The Flood Recovery Centre that was managed by Resilience NSW has closed. A Recovery Hub, organised by Council and the Mullumbimby and District Neighbourhood Centre (MDNC), is now operating at the ‘cottage’ at the MDNC in Dalley Street.
Suncorp and Legal Aid are at the hub on Mondays and Service NSW on Wednesdays.
Note: it will be closed on Monday 19 September.
The Recovery Hub is open from 9am – 4pm.
Safe Haven in Mullumbimby
The Safe Haven community support and wellbeing hub at Mullumbimby is open.
Clinicians and support workers are at the hub, seven days a week, to provide immediate care and help to people who need mental health support because of the floods.
It is a free service, and no appointment is necessary. Just drop in.
• Free
• Open seven days a week
• 12pm – 6pm
• Behind the CWA Hall in Tincogan St, Mullumbimby
For more information go to Safe Haven North Coast | Free mental health support (safehavennc.org.au)
Insurance Council of Australia coming to Northern Rivers
The Insurance Council of Australia will be in the Northern Rivers from Monday 19 September to work for in-person meetings with customers affected by this year’s floods and severe weather.
It is an opportunity for customers to discuss the progress of their claim, and to work through any sticking points or issues they may be experiencing with their insurer.
In addition to the in-person meetings, virtual meetings will be held between 9am and 4pm from Monday 12 to Friday 16 September.
Customers can book a time that suits them to talk through their claim with the ICA (Insurance Council of Australia) or their insurer by phone or video.
The in-person meetings will be held from midday to 8pm on:
• Monday 19 September at Ex-Services Club, Mullumbimby
• Tuesday 20 September at RSM Club, Casino
• Wednesday 21 September at Ballina RSL Club, Ballina
• Thursday 22 September at Lismore Workers Club, Lismore
Appointments are essential for both the in-person and virtual meetings.
To book – Schedule Appointment with Insurance Council of Australia (squarespacescheduling.com)
At-Home Caravan Program
People living in Mullumbimby, Ocean Shores, New Brighton, and South Golden Beach whose residence was damaged in the floods, may be eligible for the At-Home Caravan Program.
People can apply by calling the Mullumbimby and District Neighbourhood Centre on 0499 864 218 between 9am to 4pm (Monday to Friday).
Applicants need to provide:
• Driver’s licence or Government photo ID
• Photo of site for caravan placement
• Photo of property entrance
• Proof of property ownership (rates notice) or property owner’s permission
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